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Business Analyst

Lansing, MI
Job Description:

General Summary of Function/Purpose of Position:

As a Senior IT Business Analyst, the employee performs a complete range of information system business analyst assignments including, but not limited to, designing, developing, testing, and implementing computer systems and applications for AG, LEO-MIOSHA, LEO-MSHDA. This individual will be looked upon to provide technical support to other team members and evaluate new development tools and agency systems. Evaluate, document, and inform DTMB management and supported client agency of impact and risks, including disaster recovery planning, to existing IT solutions due to proposed legislation, enhancement requests, or changes in governmental processes or procedures

Essential Duties:

This analyst position is a Senior IT Business Analyst supporting AG, MSHDA & MIOSHA. This position leads efforts in determining solutions to complex technical problems and solutions. This business partner facing position is required to complete beginning-to-end coordination of incoming technical service requests. Tasks include analysis, Evaluating IT Readiness, estimation, requirements gathering, research, audit investigation, security reviews & risk assessments, self-learning of new technologies, setting up and coordinating work assignments, and leading ongoing customer interaction in all capacities. This position works closely with the client agency and DTMB teams daily.

Competencies: Customer Focus, Technical and Professional Knowledge and Skills, Communication, Decision Making, Building Strategic Working Relationships, Planning and Organizing Work, Innovation, and Initiating Action.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of fundamental Project Management Methodology (PMM)
  • Knowledge of MS Project or other project-tracking tools
  • Knowledge of the fundamental concepts and operating principles of data communications and data processing hardware and software.
  • Knowledge of application development environments and related tools.
  • Knowledge of the principles, theories, techniques, and methodologies of data processing systems analysis.
  • Knowledge of object-oriented application design techniques and tools.
  • Knowledge of .Net application development tools.
  • Knowledge of Client-server environments
  • Knowledge of compliance with ADA
  • Ability to gather and analyze facts, defines problems, and devises solutions.
  • Ability to use programming procedures and techniques in the implementation of computer programs.
  • Ability to effectively make oral and written reports and presentations and prepare clear and concise graphs and charts.
  • Ability to conduct interviews and establish and maintain effective relationships with systems users.
  • Ability to maintain records, prepare reports, and conduct correspondences related to the work.
  • Ability to communicate technical terminology at a level appropriate to the audience.
  • Ability to work under pressure.


 
  • Experience with Microsoft Dynamics365
  • Experience with Microsoft Power BI
  • Experience with Microsoft DevOps
  • Experience with Microsoft Office products
  • Knowledge of application security
  • Knowledge of systems development methodology

EDUCATION:
  • Bachelor's degree in one or a combination of the following: computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

Top Skills & Years of Experience:
  • Minimum of 5+ years of experience
  • SQL Server
  • Power BI
  • Business Requirements Gathering
  • Risk Assessment

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