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Desktop Support

Madison, WI
Skills & Years of Experience:
  • 1-3 years customer service experience.
  • 2-year degree in an IT related field or current progress towards a degree in combination with experience.
  • Familiarity with Microsoft Active Directory
  • Familiarity with Microsoft SCCM imaging software
  • Provide daily support for PC hardware and software, including: Windows 10, Office 365 and other departmental and enterprise applications.
  • Participate in installing, configuring, and maintaining computer operating systems and images.
  • Install and troubleshoot peripherals for users.
  • Aid in troubleshooting smartphones and other related ad hoc devices.

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