Responsibilities:
Medical Clinic Responsibilities-
Perform surveillance exams and that may include but is not limited to hearing conservation, respirator,
ERT, thermal stress, etc. Surveillance exams shall be tracked for completion and closed to maintain
compliance. The medical assistant is required to be able to operate all equipment and perform any
testing needed. They will assist with case management by scheduling employee, tracking cases,
documenting employee interactions, assist medical care, and communicating with outside providers for
clinic specific needs. The medical assistant shall work in collaboration with the medical providers onsite
for all medical case management. Rooming and preparing patients to be seen which may include vital
signs, provide immunizations, phlebotomy, drug/alcohol testing, COVID testing, ear irrigation, glucose
testing, administering EKGs/PFT/Titmus/Audiometer as directed by onsite provider. All employee
interactions that are medically related shall be documented in the EMR. Assist with immunization clinics,
health fairs, blood drives and other wellness events onsite. Attend all site and corporate required
meeting and training. Support medical colleagues with difficult cases. Package and arrange waste pick
up. Assist provider with any medical care and this may include emergencies and medical treatments
Administrative Responsibilities-
Schedule medical appointments, answer/respond to telephone calls and medical request. The medical
assistant is responsible for scheduling, tracking, and understanding the components for
surveillance/employment exams within the scope of their training. Arrange meetings as directed by the
medical team. Scan/Fax/Copy/Ship/Email/Prepare documentation. Documentation may be needed
from outside providers/employees/other parties and the medical assistant will facilitate receiving the
documentation. Documentation will need to be uploaded into the EMR as directed. Understanding and
preparing records for storage and retrieval in Iron Mountain. Obtain and maintain access to vendor
accounts (Concentra/TK/Medtox/Pivot/Quest/Sedgwick/Cority) including local required reporting
facilities. The medical assistant will be responsible for maintain the clinic supplies (ordering, checking
expiration dates, etc.), equipment (monthly testing- Eye wash/safety shower/AED/ Fire Extinguisher),
QC testing, calibrations, temperature monitoring, etc.), and clinic licensing. Complete iLearn trainings
with deadlines as assigned. Clear, timely, respectful, and professional communication is expected with
employees, supervisors, clinicians (internal & external) & other client partners. Have working
knowledge of our Corporate Benefits and provide employee with contact information as requested
(Accolade, Hinge, EAP, Carrot, etc.). Monitor disability & restriction claim times. Responsible for paying
outside vendors invoices, billing back charges, and completing expense reports.
Corporate Administrative Support-
They will need to support Corporate Programs/Projects that could include data collection and
management, setting up accounts or arranging meetings. Work may be leveraged to support remote
sites for administrative clinic support. May assist with acquiring content for meeting or to support a
program/business need. Perform other tasks and responsibilities as directed the Global Medical
Leader.