REQUIRED EDUCATION:

• Bachelor's degree in business related field (Accounting preferred)

Top 5 REQUIRED Skills:

• 5+ years of Accounts Payable/Expense experience
• Working knowledge of P2P processes, Vendor Master, and Financial Control concepts
• Experience in leading process improvement tasks or projects
• Solid analytical skills and attention to details, with a process improvement mindset
• Excellent Communication Skills, Written and Verbal

TECHNOLOGY PROFICIENCIES:

• SAP
• Microsoft Office Suite
• SAP modules specific to Accounts Payable
• Experience with Concur or other Travel and Expense Systems
• Demonstrated fast learning and strong problem-solving skills in becoming subject matter expert of multiple systems and processes
• Solid understanding of customer experience and effective communication best practices
• Experience in building strong, productive relationships with external and internal business partners
• Excellent proactive team player with personal ownership and ability to make prioritization decisions and meet tight deadlines in a fast paced and high-volume environment

JOB SUMMARY: This position reports to the North America Accounts Payable Manager with responsibilities that span across both the Processing and Special Processing Teams. This role will work with both vendors and internal cross functional partners through analysis and resolution of payment issues and inquiries. This individual is a subject matter expert in Accounts Payable & Credit Card/Expense issue resolution, has strong reporting & analytics skills to ensure preparation of reports according to policies and controls, and possesses flexibility to perform other special duties and projects to meet evolving business needs.
Essential Duties and Responsibilities:

• Payment Resolution, Credit Card & Expense Management
• Perform research and analysis and resolution of payment exceptions
• As assigned, assist in month-end closing and/or reconciliation tasks
• Serve as the 1st level of advanced troubleshooting support
• Reporting & Analytics
• Perform monthly SOAR Reporting tasks as assigned across the AP Team
• Assist with metric tracking and reporting
• AP Inquiry Management
• As needed, respond to vendor and internal business partners' inquiries while providing a positive and effective AP Customer Experience
• AP Leadership Support
• Perform other special duties or projects as assigned by AP leadership team